DIVERSEWERKS

DiverseWerks bring together expertise in engagement and strategy, social research and training to make sure you are connected with culturally and linguistically diverse communities across Australia. We rapidly and effectively deliver tailored solutions for organisations, businesses and governments to harness the benefits of inclusive practice and community engagement.

What distinguishes DiverseWerks is the capability of our team to connect people, communities and organisations through our extensive networks and long-term relationships in multicultural communities.

Our approach is informed by proven engagement methods reinforced by our depth of experience working with culturally and linguistically diverse communities across Australia for over 20 years. We work collaboratively with our clients to develop and implement strategic multicultural engagement.

DiverseWerks is part of the Cultural Perspectives Group which includes Cultural Perspectives Communications, and research experts Cultural and Indigenous Research Centre Australia (CIRCA) and Vox Populi.

COMMUNITY ENGAGEMENT

Community engagement is part of DiverseWerks’ core business. We pride ourselves in being able to connect clients directly with diverse communities using our strong community links with diverse communities across Australia. DiverseWerks carries extensive experience engaging with culturally and linguistically diverse communities as well as a team of International Association for Public Participation (IAP2) certified engagement professionals.

Our team has planned and implemented high level engagement strategies that achieve effective and long-lasting relationships for government, community and the corporate sectors.  We have maintained a respected reputation in throughout diverse communities and a high ethical standard for more than 20 years for community engagement.

DiverseWerks believe co-design and stakeholder input are best practice to creating the most effective outcomes. We identify and implement the most appropriate level of engagement and participation to ensure buy-in and support, close the feedback loop, and build ongoing support and sustainability for client-community relationships.

We have a long history dealing with sensitive issues within diverse communities and working with clients to improve access and equity for all communities.

We offer:

  • Focus groups

  • Community forums

  • Consultative services

  • Facilitation

Our clients include: NSW Police Service; Australia Council for the Arts; AFL NSW/ACT; National Disability Services; Northcott; Positive Partnerships; Settlement Services International; National Accreditation Authority for Interpreters and Translators, NSW Department of Justice, NSW Health, QLD Department of Communities, Disability Services and Seniors, QLD Department of Local Government, Racing and Multicultural Affairs, Multicultural NSW, Department of Communications and the Arts

 

SOCIAL RESEARCH

Research is at the heart of effective community engagement and strategic planning in any type of organisation. DiverseWerks deliver high quality research for clients wanting to operate in the cultural diversity space. What distinguishes us are our strong community links with diverse communities and infrastructure across Australia and our ability to activate these networks easily and quickly. This means we can access hard-to-reach, isolated or insular communities and provide unique qualitative insights.

Our approach is informed by qualitative data to ensure relevance and effectiveness in every research project. We use market and demographic data analysis to deliver superior insights into diverse communities.

We have successfully conducted research projects that delivered in-depth understandings on difficult or sensitive topics such as health and mental health, disability, domestic and family violence, financial behaviours, sexuality and racism.

We offer:

  • Qualitative and quantitative data collection

  • Data analysis and reporting

  • Informed evaluations and recommendations

  • Feasibility studies

  • Consultative services

Our clients include: Settlement Services International; Lifeline Australia, Central and Eastern Sydney Primary Health Network; NSW State Library; South Eastern Sydney Local Health District; NSW Department of Family & Community Services, Ageing Disability & Home Care, Agency for Clinical Innovation

STRATEGY

Diversity and inclusion are integral to the success of any business, organisation or government agency. DiverseWerks delivers solutions to embed cultural diversity in the business objectives of our clients.

Our expertise has built strategic plans for core business, multicultural engagement and participation models, and resource toolkits to support planning and implementation in a range of sectors including; arts and culture, disability, employment, education, health, insurance, justice and, multicultural and refugee services. 

DiverseWerks collaborate with clients of varying size and maturity. We have worked with small, fledgling community based not for profits to build capacity and structures through to national corporates and state and federal governments.

We bring you high level knowledge and experience in program logic modelling, and evaluation plans and frameworks. Our flexible approach to project management and strategic planning allows us to plan for program efficiency and effectiveness and for evaluation outcomes to inform our practices and approach.

 We offer:

  • Leadership team plenaries

  • Internal staff workshops

  • Stakeholder workshops

  • Strategic plan reviews and evaluations

  • Facilitation

  • Multicultural Engagement Strategy planning and development

Our clients include: NSW Department of Family & Community Services, DET Victoria,  National Disability Insurance Agency; Aspect Australia, SydWest Multicultural Services; United Voice; (National); Suncorp; Positive Partnerships; Multicultural Communities Council of Illawarra; Ethnic Communities Council of Queensland; Settlement Services International; Singleton Council; Hume City Council; All Together Now; Core Community Services;, CentaCare FNQ, Life Without Barriers, Central and Eastern Sydney Primary Health Network, Fred Hollows Foundation, National Ethnic Disability Alliance, Accessible Arts Australia.

TRAINING

We offer:

  • Cultural competency training

  • Community development

  • Learning and development toolkits

  • Educational resources

Our clients include: NSW Agency for Clinical Innovation; Fair Work Ombudsman; Australian Red Cross; VICSEG New Futures, Suncorp, QLD Department of Communities, Disability Services and Seniors

Adapting and responding to cultural diversity is an ongoing journey for all organisations and individuals. DiverseWerks deliver tailored education and training services that focus on your specific needs to build capacity within your organisation.

We combine our community engagement experience with educational resources and tools for short-term and long-term learning and development.

DiverseWerks have a long track record of successfully delivering cultural planning and competency training, and capacity building supports to corporate, government and not-for-profit clients. We have significant credibility as experts on cultural diversity and its implications for service delivery and engagement interactions.