Privacy Policy
Introduction
Your privacy is important to us.
This statement outlines Cultural Perspectives’ policy on how it uses and manages personal information provided to or collected by it.
Cultural Perspectives is bound by the Australian Privacy Principles contained in the Commonwealth Privacy Act and is compliant with the Privacy Amendment (Enhancing Privacy Protection) Act 2012.
Cultural Perspectives may, from time to time, review and update this Privacy Policy to take account of new laws and technology, changes to Cultural Perspectives’ operations and practices and to make sure it remains appropriate to the changing legal environment.
This privacy policy assumes that you are resident in Australia. If you are resident in the UK or Europe, please contact us for more information regarding how we treat your personal information.
Type of personal information Cultural Perspectives collects
The type of information Cultural Perspectives collects and holds includes (but is not limited to) personal information, including sensitive information, about:
Behaviours, opinions, and attitudes provided during social research interviews, focus groups, surveys, or other data collection activities
Addresses of contractors and, in some cases, research participants
Bank details of contractors and, in some cases, research participants
Email addresses
Company details i.e. ABN/CAN
Contact details of companies/contractors (phone number/mobile numbers)
eDM subscriptions
Social media account details (Facebook/LinkedIn)
Personal Information you provide:
Cultural Perspectives will generally collect personal information held about an individual by way of phone calls, interviews, focus groups, forms, meetings etc. You do have the right to seek to deal with us anonymously or using a pseudonym, but in almost every circumstance it will not be practicable for us to deal with you or provide any services to you except for the most general responses to general enquiries, unless you identify yourself.
Personal Information provided by other people:
In some circumstances Cultural Perspectives may be provided with personal information about an individual from a third party, for example from a client.
In relation to employee records:
Under the Privacy Act the Australian Privacy Principles do not apply to an employee record. As a result, this Privacy Policy does not apply to Cultural Perspectives’ treatment of an employee record, where the treatment is directly related to a current or former employment relationship between Cultural Perspectives and employee. However, Cultural Perspectives must provide access to and ensure compliance with the Health Privacy Principles under the Health Records and Information Privacy Act 2002 No 71.
How will Cultural Perspectives use the personal information you provide?
Cultural Perspectives will use personal information it collects from you for the primary purpose of collection, and for such other secondary purposes that are related to the primary purpose of collection and reasonably expected, or to which you have consented.
In relation to direct marketing, Cultural Perspectives will use your personal information for direct marketing where you have provided that information, and you are likely to expect direct marketing: only then you will be sent direct marketing containing an opt out. If we use your personal information obtained from elsewhere we will still send you direct marketing information where you have consented and which will also contain an opt out. We will always obtain your consent to use sensitive information as the basis for any of our direct marketing.
We may use video surveillance for security purposes and the footage will be used only by Cultural Perspectives and by the providers of our security services for security purposes. Surveillance videos are not used by Cultural Perspectives for other purposes and the footage is not publicly available. Surveillance cameras are not located in any bathrooms or change room facilities.
Job applicants, staff members and contractors:
In relation to personal information of job applicants, staff members and contractors, Cultural Perspectives’ primary purpose of collection is to assess and (if successful) to engage the applicant, staff member or contractor, as the case may be.
The purposes for which Cultural Perspectives uses personal information of job applicants, staff members and contractors include:
for insurance purposes
for payroll purposes
to satisfy Cultural Perspectives’ legal obligations
Where Cultural Perspectives receives unsolicited job applications these will usually be dealt with in accordance with the unsolicited personal information requirements of the Privacy Act.
Volunteers:
Cultural Perspectives also obtains personal information about volunteers who assist Cultural Perspectives in its functions or conduct associated activities, such as to enable Cultural Perspectives and the volunteers to work together.
Marketing and fundraising:
Cultural Perspectives treats marketing and seeking donations for the future growth and development of the organisation as important. Personal information held by Cultural Perspectives may be disclosed to an organisation that assists in Cultural Perspectives’ fundraising.
Remarketing:
Cultural Perspectives uses remarketing services from time to time to advertise on behalf of a client. Remarketing services will display ads to you based on what parts of a website you have viewed by placing a cookie on your web browser.
Remarketing services allow us to tailor our marketing to suit your needs better and only display ads that are relevant to you.
Who might Cultural Perspectives disclose personal information to?
Cultural Perspectives may disclose personal information, including sensitive information, held about an individual to:
government departments
people providing services to Cultural Perspectives
lawyers, when legally required
anyone you authorise Cultural Perspectives to disclose information to
Sending information overseas:
Cultural Perspectives will not send personal information about an individual outside Australia without:
the consent of the individual (in some cases this consent will be implied); or
otherwise complying with the Australian Privacy Principles or other applicable privacy legislation
We do not use overseas providers of IT services, including servers and cloud services.
Website Analytics
We collect data using Google Analytics and WP Statistics. We need this data to understand how you use the website so we can improve its design, functionality, and information.
Google Analytics will collect your IP or server address, browser type and version, your general location, the time and date you visited and the pages you visited. Pages on the site may be coded with Google Analytics software. This is transparent to the user, as the software uses JavaScript code in the source HTML of the web page. This JavaScript stores a first-party cookie in your browser, which contains a unique identifier. This enables Google Analytics to track the number of unique visitors to the site. In no way does this unique identifier identify a user personally. We do not and will not match any data collected by Google Analytics with personal information. If you are concerned about using these tools, you can configure your browser to send a ‘Do Not Track’ request with your browsing traffic.
WP Statistics does not collect personal information. The data it collects does not identify your device across the website. WP Statistics tracks overall trends in website traffic not individual visitors.
Cookies
Like many sites, the Cultural Perspectives website may use cookies from time to time.
Cookies are used to maintain contact with a user through a website. A cookie is a small data file provided by Us, and stored by your web browser on your computer when you access the website.
Cookies allow Us to recognise an individual user as they use the website. For example, we may use cookies to record that a user has visited a particular section of the website or that their browsing software was a particular version.
In this way, cookies can improve the website's operation and make the experience more efficient, enjoyable, or personalised. Importantly, in depositing information on a user’s computer and referring to it later in the same session (sessional) or on a subsequent visit (persistent), cookies do not need to identify the user or record any personal information. Cookies do not store any personal information. You can disable cookies by adjusting the settings on your web browser.
Cookies are not used on the CIRCA Research website.
How Cultural Perspectives treats sensitive information
In referring to ‘sensitive information’, Cultural Perspectives means:
“information relating to a person’s racial ethnic origin, political opinions, religion, trade union or other professional or trade association membership, sexual orientation or criminal record, that is also personal information; and health information about an individual”.
Sensitive information will be used and disclosed only for the purpose for which it was provided or a directly related secondary purpose, unless you agree otherwise, or the use or disclosure of the sensitive information is allowed by law.
Management and security of personal information
Cultural Perspectives’ staff are required to respect the confidentiality of personal information and the privacy of individuals.
Cultural Perspectives has in place steps to protect the personal information the organisation holds from misuse, loss, unauthorised access, modification, interference or disclosure by use of various methods including locked storage of paper records and passworded access rights to computerised records.
We have a data breach response plan, which we would follow in the unlikely event of a privacy or data breach.
When you use our website, having your cookies enabled will allow us to maintain the continuity of your browsing session and remember your details when you return. We may also use web beacons, Flash local stored objects and JavaScript. If you adjust your browser settings to block, reject or delete these functions, the webpage may not function in an optimal manner. We may also collect information about your IP address, although this may not identify you.
Access to your own personal information
Cultural Perspectives endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. A person may seek to update their personal information held by Cultural Perspectives by contacting the Privacy Officer of Cultural Perspectives at any time.
The Australian Privacy Principles and the Health Privacy Principles require Cultural Perspectives not to store personal information longer than necessary. In particular, the Health Privacy Principles impose certain obligations about the length of time health records must be stored.
You have the right to check what personal information Cultural Perspectives holds about you.
Under the Commonwealth Privacy Act and the Health Records Act, an individual has the right to obtain access to any personal information which Cultural Perspectives holds about them and to advise Cultural Perspectives of any perceived inaccuracy. There are some exceptions to this right set out in the applicable legislation. To make a request to access any information Cultural Perspectives holds about you, please contact the Privacy Officer in writing.
Cultural Perspectives may require you to verify your identity and specify what information you require. Although no fee will be charged for accessing your personal information or making a correction, Cultural Perspectives may charge a fee to retrieve and copy any material. If the information sought is extensive, Cultural Perspectives will advise the likely cost in advance.
How long will Cultural Perspectives keep my information?
Under our destruction and de-identification policies, your personal information that is no longer required will be de-identified or destroyed. In many circumstances, however it will be kept for marketing purposes, as you will have consented to that in writing with us.
Enquiries and privacy complaints
If you would like further information about the way Cultural Perspectives manages the personal information it holds, please contact the Privacy Officer.
Privacy Officer: Deanna Chapman, phone number: 02 8585 1307, email address: privacy@culper.com.au
If you have any concerns, complaints or you think there has been a breach of privacy, then also please contact the Privacy Officer who will first deal with you usually over the phone. If we then have not dealt satisfactorily with your concerns we will meet with you to discuss further. If you are not satisfied with our response to your complaint within 30 days from this meeting then you can refer your complaint to the Office of the Australian Information Commissioner via:
email: enquiries@oaic.gov.au
tel: 1300 363 992
fax: +61 2 9284 9666
Policy Review
This policy is to be reviewed by CPG Executive on a biennial basis.
Policy Approval
Development Date: 19.05.2023
Approval Date: 19.05.2023
Review Date: January 2025, January 2027
Policy Owner: Pino Migliorino, Managing Director