Central and Eastern Sydney Primary Health Network (CESPHN)

DiverseWerks - Community Needs Analysis


NEEDS Analysis

Central and Eastern Sydney PHN (CESPHN) engaged DiverseWerks to assist in determining a best model approach to a Bilingual Community Educators program that could be implemented across the CESPHN region, encompassing both Sydney Local Health District (SLHD) and South Eastern Sydney Local Health District (SELHD). 


  • To identify options for the development of a bilingual community education model in the form a Bilingual Community Educators program (BCE) that will contribute to improved outcomes across the region for people from culturally and linguistically diverse (CALD) backgrounds, particularly in the areas of mental health, child and maternal health and chronic disease;
  • Identification and validation of Mental Health Outcome and Assessment Tools available in other languages; and
  • The identification of existing translated and culturally appropriate resources in the areas of preventative health and other priority health issues such as nutrition, physical activity, smoking, alcohol, accessing GP and AHP services, overweight and obesity issues.

The combination of the three distinct projects resulted in the creation of an overall framework for increased CESPHN services for local CALD communities, to support any proposed BCE model with access to the latest and most up-to-date multilingual resources to support community health education and outreach activities.